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  1. MyTaxProgram
  2. Online Program

Online Program

Articles and Guides to assist with using your online software.

Errors

  • Entering punctuation in the Software
  • Enabling compatibility mode in IE
  • "Not a Licensed User" When Logging In
  • E-File Validation Errors

E-Filing

  • Checking the status of e-filed returns
  • Sending State-Only E-Files
  • Send Failed
  • Clearing Sent e-files
  • E-Filing in the Software - VIDEO INCLUDED

Setup

  • Adding Interest and Dividend Statements to Templates
  • Custom Admin Message
  • Preparer Information for Online
  • Making Prep Use Fields required in the Software
  • Print Sets
  • Forms not staying in templates
See all 17 articles

General

  • Mobile Addon for Online
  • Using Capital Gains Worksheet with 8949 and Sch D. in Online
  • Linking Forms in the Online Software
  • Import Documents to the Online Software - W2 & 1099M
  • Using E-Signature
  • Turning off Internet Explorer Protected Mode
See all 24 articles
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